Pascal HQ Pty Ltd ACN 46 613 498 481 (we or us) recognises that your privacy is very important to you and we are committed to protecting your personal information. This policy applies to personal information we manage about our customers, visitors to our website www.pascalhq.com, and members of the public. It provides information about the personal information we collect and the ways in which we use that personal information.
Pascal’s Privacy Statement has been created because we value our users and recognise their right to keep Personal Information private.Pascal collects Personal Information and Personal Data from Site visitors for the purposes of providing services to our users, and (as described below) for the purposes of better customising our services to you. Any Personal Information and Personal Data collected from you will be used by us in accordance with and as described in this Privacy Statement.This Privacy Statement has been prepared by Pascal. Pascal owns and operates the website located at www.pascalhq.com (across desktop, mobile, tablet and apps and including any subdomains) (“the Site”).
The kinds of information we collect and how we collect it
The kinds of personal information we collect may include your name, date of birth, address, telephone number, e-mail address, occupation or job title, bank details and credit card details.
We collect personal information when you voluntarily provide it to us, for example, through submitting an online form. There are also circumstances in which we may collect your personal information indirectly. For example, we may occasionally collect personal information from third party companies and partners with whom we have a relationship. In such circumstances, we take reasonable steps to ensure that the third party has obtained your consent to disclose your personal information to us. If you operate an online media account, we may collect information or content you have made public in connection with that online media service or otherwise permit the online media service to share with us. Such information or content may include personal information. We may also collect personal information that is made publicly available by being published on any website.
We may collect information about your web behaviour such as your IP address, browser type, URLs of the websites you access from our website and details of the webpages you visit, as well as other software and hardware information that may be available. This information is automatically provided to us by your web browser. Generally this information is anonymous and cannot be used to identify you, however, if you submit an online form this information may be appended to any personal information you submit to us.
If you provide personal information to us about someone else, such as an employee, you must ensure that you have their consent to disclose their information to us. You should also ensure that you take reasonable steps such that the individual concerned is aware of the various matters dealt with in this policy. You consent to work-related personal information of your employees being used and disclosed as set out in this policy.
If you do not provide us with the personal information we request we may not be able to provide you the level of service we otherwise could.
Use of information
Any personal information we collect may be stored in our database and used and disclosed for the following purposes:
- • to respond to your queries;
- • to maintain our relationship with you;
- • to supply to you products and services that you purchase;
- • to send you statements and invoices;
- • to collect payments from you; and
- • to send you marketing, promotional and educational material about our products and/or services that we believe you may be interested in.
You agree that we may use and disclose your personal information for any of these purposes.
All marketing and promotional electronic communications will contain a functional unsubscribe facility or otherwise allow you to easily opt-out of such communications. Alternatively, if you would not like to receive these communications you can contact us via the details below.
Disclosure of information
So that we may use your information for the purposes identified above, we may disclose personal information to external providers of services, for example, IT and marketing service providers.
Occasionally we might disclose personal information to third party software companies and partners with whom we have a relationship, however, we will only do so with your express consent.
We may disclose your personal information to the extent that we are required to do so by law, including in connection with any legal proceedings or anticipated legal proceedings, or in order to comply with any legal obligation, or to establish, exercise or defend our legal rights.
We may also sell, transfer, or otherwise disclose our database of personal information to an actual or potential successor entity, purchaser, or investor in connection with a corporate merger, consolidation, sale of our assets or substantially all our assets, share sale, investment transaction or other corporate rearrangement.
Cross-border transfers of information
Personal information that we collect may be transferred and stored outside of Australia between any of the countries in which our service providers operate, including cloud storage providers. It is not practicable to list every country in which overseas recipients may be located but such countries are likely to include the United States of America, member countries of the European Union, Canada, New Zealand, Singapore, Hong Kong, Japan, Thailand, Bangladesh, India, China and countries within the Asia Pacific region.
Third party websites and social media features
Our website may contain links to third party websites and social media features that are hosted by a third party. We are not responsible for the privacy policies or practices of third party websites, and your interactions with any social media features are governed by the privacy policies and practices of the hosting entities.
Security of your personal information
We take reasonable precautions to protect the personal information we hold about you from misuse, interference and loss and unauthorised access, modification or disclosure.
Accessing your personal information
We try to ensure that any personal information we store is accurate, complete and up to date. To assist us, please contact us via the details below if any of your details have changed or if you believe that the personal information we hold about you is inaccurate.
You may also request access to the personal information we hold about you at any time. There are exceptional circumstances where access to or correction of your personal information may be refused by us, such as where access would be unlawful. We will advise you of such circumstances if they arise.
If you are a resident of the European Union for the purposes of the GDPR, then in addition to what is set out above, the following applies to you. Pascal is a data controller and processor for the purposes of the GDPR and by your consenting to this Privacy Statement Pascal is able to processes your Personal Data in accordance with this Privacy Statement. Our Contact details are set out in the “Contact Us” paragraph above.In providing its services to you, Pascal may make use of a number of automated processes using your Personal Data and your activity on our Site as tracked by us, in order to provide more tailored and relevant services to you such as providing recommended job opportunities to you through email communication, and on the Site or within our Apps.
In addition to your rights set out above, you may:
- update or rectify any of the Personal Data that we hold about you, in the manner described in the “Access to Your Information” paragraph above.
- withdraw your consent to Pascal’s use of your Personal Information as described in this Privacy Statement by deleting your account. This will also delete all the Personal Data about you which we hold.
- request that Pascal
– provides you with a copy of the Personal Data Pascal holds about you in a portable and machine readable form; or
– share your Personal Data with a nominated third party;
you may request that from us by contacting us using any of the methods set out in the “Contact Us” paragraph above. Should you have any concerns in relation to Pascal’s collection and/or processing of your Personal Data, then in addition to the process set out on the Pascal website“ (including the right to complain to the Office of the Australian Information Commissioner), you have the right to complain to a supervisory authority (within the meaning of the GDPR).
Call: +61 2 8014 5418
We will endeavour to:
- • provide an initial response to your query or complaint within 48 hours; and
- • resolve your query or complaint within 10 business days.
If you are still not satisfied, you can contact the Australian Privacy Commissioner (see http://www.oaic.gov.au/about-us/contact-us-page or call 1300 363 992).